HUMAN RESOURCES CHURNING COSTS: BRIDGING THEORETICAL INSIGHTS WITH EMPIRICAL REALITIES

Resumo

The purpose of this review article was to identify and analyse the main costs arising from churning, as well as to identify the main measures applied by organisations to mitigate them. In order to facilitate its realisation, the research question arose: what are the potential costs of human resource churning and what strategies have been applied to mitigate them? We opted for a combined methodology, integrating a theoretical approach with empirical data, in order to provide a comprehensive perspective on the costs and preventative measures of human resource churning. Based on the theoretical framework and the results obtained through a subsequently identified empirical study, the main constructs on which organisations should act to reduce the costs of human resource churning were selected and the main measures adopted by organisations to reduce the occurrence of churning and consequently reduce costs were identified. Addressing the subject of human resource churning has brought with it some limitations, given that it is a concept that is still little applied and developed by organisations in terms of human resources. The lack of literature on the subject, as well as empirical studies, was also a limitation. Conducting new interviews with new subjects would have been more valuable. The originality of this article is due to the fact that it integrates a theoretical approach combined with empirical data, in order to provide a comprehensive perspective on costs and the measures applied by organisations to reduce them, and to contribute to the enrichment of literature.